Internet Marketing Service · GBP Management
Vivid Marketing provides Google Business Profile Management in Surrey, BC: ongoing, month-to-month care of your profile. We publish posts and photos, reply to reviews, answer questions, update hours and services, watch for unwanted edits and report on profile performance. It suits local businesses that lack time to manage it. Call (778) 488-5585 to start.
Google Business Profile Management is part of our Internet Marketing Service work. It picks up after a profile has been set up properly, keeping it accurate and active week after week.
What is included in Google Business Profile Management?
Management is the recurring work that keeps your profile current and useful to customers. The exact mix depends on your business, but a typical month includes the following.
- Regular Google posts for offers, updates and events
- New photos of your team, work, location and products
- Replies to new reviews, positive and negative
- Monitoring and answering customer questions where available
- Holiday and special hours set ahead of time
- Services, products and attributes kept up to date
- Checks for suggested edits from Google or the public
- A monthly summary of calls, website clicks and direction requests
How is management different from Google Business Profile Optimization?
Google Business Profile Optimization is a one-time project: choosing the right primary and secondary categories, writing the description, building out services and fixing setup problems. Management is the ongoing care that follows.
| GBP Optimization | GBP Management | GBP Consulting | |
|---|---|---|---|
| Timing | One-time setup | Ongoing, recurring | Advisory sessions |
| Who does the work | Vivid Marketing | Vivid Marketing | Your team, with our guidance |
| Focus | Getting the profile right | Keeping it accurate and active | Audit, training and a plan |
If your team would rather run the profile in-house, our Google Business Profile Consulting service gives you an audit and a clear routine to follow.
Why does a profile need ongoing management?
A profile can change without you touching it. Google and members of the public can suggest edits to your hours, phone number or category, and some of those changes go live if no one reviews them.
- Reviews keep arriving, and unanswered ones tell customers no one is listening
- Hours change for statutory holidays and seasons, and wrong hours cost visits
- New services you add to your business should appear on your profile
- Fresh photos and posts show customers the business is active
- Unwanted edits need to be caught and corrected quickly
How do we handle reviews for your business?
We draft or post replies in your voice, thank customers specifically and respond calmly to negative reviews. Your reply is public, so it speaks to future customers as much as the reviewer.
We never write fake reviews, offer incentives for reviews or ask only happy customers to leave them. Those practices break Google’s rules. We help you ask every customer in a simple, consistent way, and we can flag reviews that appear to break Google’s policies for removal requests.
If you collect reviews by email or text message, Canada’s Anti-Spam Legislation (CASL) applies to those messages, so we check that consent, sender identification and an unsubscribe option are in place. Automated review requests can also be set up through our Lead Generation systems.
How does monthly profile management work?
- 1
Access
You add Vivid Marketing as a manager on your profile. You stay the owner.
- 2
Content plan
We agree on post topics, photo needs and any offers or events for the month.
- 3
Weekly upkeep
We publish updates, reply to reviews and check for edits and questions.
- 4
Monthly report
We share profile performance, review trends and recommended next steps.
Management supports map visibility, but ranking strategy, grid tracking and competitor analysis sit in our Google Maps SEO service.
Managing profiles for Surrey, Lower Mainland and Canadian businesses
For a Newton restaurant or a Guildford dental clinic, posts about seasonal hours or a new menu are part of everyday customer service. For Surrey businesses serving a multilingual audience, we can plan Punjabi and English posts and replies where it helps customers.
We work with clients from our 152 Street office and across the Lower Mainland, from Langley to Burnaby. Because profile management happens online, and it supports your wider Local SEO work, businesses anywhere in Canada can work with us through shared reports, email and phone. Request your free analysis on our contact page.
Hired these guys to do Online Marketing for my business and i am very happy with the results they have produced in a very short time. Happy to write this review for them and definitely recommend them. Thank you Guys!
Mayank VermaVivid Marketing clientFrequently asked questions
Will I still own my Google Business Profile?
Yes. Your business should always be the primary owner of its profile. We ask to be added as a manager so we can do the work, and you can remove our access at any time from your profile settings. If a past provider or employee owns your profile, we can help you request ownership back through Google.
How often do you post on my profile?
It depends on your business and what’s happening, such as new services, offers, events or seasonal hours. We agree on a posting rhythm at the start and adjust it based on what your customers respond to. We plan posts a month ahead so you can review them before they go live.
What do you need from me each month?
Mostly photos and news. Real photos of your team, work or location are more useful than stock images, and you know first when hours, services or offers change. We handle the rest and check with you before replying to sensitive reviews. A short monthly check-in keeps everything accurate.
Can you remove bad reviews?
No one can remove a genuine review just because it’s negative. If a review appears to break Google’s policies, such as spam or off-topic content, we can help you report it. For fair criticism, a calm, helpful reply is usually the strongest response.
How much does Google Business Profile Management cost?
Cost depends on how many locations you have, how many reviews arrive, how often you want posts and photos, and whether reporting goes to more than one person. Request a free analysis and we will recommend a scope and quote. Ask us about agreement terms.
Do I need optimisation before management?
Usually yes. If categories, services or business details are wrong, posting regularly won’t fix that. We check the profile first and, if it needs it, recommend a one-time Google Business Profile Optimization before ongoing management begins. If the setup is already solid, management can start right away.
Free marketing analysis
Ready to get more leads in Surrey and beyond?
Tell us about your business and we’ll review how you show up in Google Search, Google Maps, ads, social media and AI answers — then show you where the opportunities are.
- (778) 488-5585
- contact@govividmarketing.com
- Vivid Marketing, 6678 152 St Unit 205, Surrey, BC V3S 3L4
- Monday–Friday, 8 a.m.–5 p.m.
Get your free analysis
