Marketing Consultant · Google Business Profile
Vivid Marketing provides Google Business Profile Consulting in Surrey, BC for owners who manage their own profile but want expert direction. We review your categories, services, description, photos, reviews and profile completeness, compare you with nearby competitors, and give you a written action list. Call (778) 488-5585 or request a free analysis.
Google Business Profile Consulting is one of our advisory Marketing Consultant services. You keep control of the profile and do the work yourself, or hand it to us later through Google Business Profile Optimization.
What does Google Business Profile Consulting include?
Google Business Profile Consulting is a structured review of your profile with a plain-language plan for improving it. We do not log in and change things unless you ask us to. Instead, we show you what to change, why, and in what order.
- Primary and secondary category review, checked against the categories nearby competitors use
- Services list and descriptions, matched to the work you actually want more of
- Business description and “from the business” wording
- Attributes, hours, holiday hours and service area settings
- Photo and video coverage: exterior, interior, team and completed work
- Review count, recency and how you reply to reviews
- Posts, Q&A and the links pointing back to your website
How Google decides who shows up in Maps
Google says local results are based mainly on relevance, distance and prominence. Our consulting focuses on the parts you can influence. Distance depends on where the searcher is, so we spend our time on relevance and prominence.
| Factor | What it means | What we look at in your profile |
|---|---|---|
| Relevance | How well your profile matches the search | Categories, services, description, website content |
| Distance | How far you are from the searcher or the area named | Address or service area settings, and whether they are accurate |
| Prominence | How well known and trusted your business appears | Reviews, replies, photos, links and mentions elsewhere online |
Common profile issues we find for Surrey businesses
Surrey is spread across six communities, from Guildford to South Surrey, and a profile that ranks near King George Boulevard may barely appear in Cloverdale. Many issues we see come from owners setting up a profile once and never revisiting it.
- Wrong primary category: a general category chosen when a more specific one fits the main service.
- Keywords in the business name: Google’s guidelines require your real-world name, and adding keywords can risk a suspension.
- Empty services section: no services listed, so the profile says little about what you do.
- Mismatched details: a phone number or suite number that differs from the website and directories.
- Unanswered reviews: good reviews left without a reply, and critical ones left without a calm, helpful response.
We always work within the Google Business Profile guidelines. We will not recommend fake addresses, keyword-stuffed names or incentivised reviews, because they put your listing at risk.
Consulting vs optimisation vs ongoing management
We offer three ways to work on your profile, and the right one depends on how much time your team has.
| Option | Who does the work | Good fit for |
|---|---|---|
| Google Business Profile Consulting | You, with our written plan | Owners who want to learn and manage the profile in-house |
| Google Business Profile Optimization | Vivid Marketing, as a one-time setup | Profiles that need a full clean-up or a fresh start |
| Google Business Profile Management | Vivid Marketing, on an ongoing basis | Businesses that want posts, photos and reviews handled each month |
If you would rather not manage the profile at all, our Google Business Profile Management service covers the month-to-month work.
How a consulting session works
- 1
Free analysis
We take a first look at your profile and tell you whether a full review is worth it.
- 2
Access
You add us as a manager on your profile, or share your screen. The profile stays owned by you.
- 3
Review
We check every section of the profile and compare it with businesses that show up for your main searches.
- 4
Action list
You receive a prioritised list of changes, with sample wording for categories, services and the description.
- 5
Follow-up call
We walk through the list, answer questions and show you how to handle new reviews and posts.
Profile advice for Surrey, the Lower Mainland and remote clients
Our office is on 152 Street in Newton, so Surrey and Lower Mainland owners can sit down with us and go through the profile together. Businesses elsewhere in Canada can do the same review over a video call. Because AI assistants also read your profile details, you can pair this review with AI SEO, AEO & GEO Consulting.
If your profile is in good shape but Maps rankings still lag, the cause may sit outside the profile. Our Local SEO & Google Maps Consulting looks at your website, citations and local keywords as well. When you are ready, book your free analysis.
Hired these guys to do Online Marketing for my business and i am very happy with the results they have produced in a very short time. Happy to write this review for them and definitely recommend them. Thank you Guys!
Mayank VermaVivid Marketing clientFrequently asked questions
Who should own my Google Business Profile?
You should. The business owner should hold the primary owner role on the profile. We only work with manager access that you grant, and you can remove it at any time. If someone else set up your profile and you cannot get in, we can explain Google’s process for requesting access.
How much does Google Business Profile Consulting cost?
It depends on how many locations you have, the condition of the profile, and whether you want a single review or follow-up sessions. A single-location profile with basic issues takes less time than several locations with suspensions or duplicates. Request a free analysis and we will explain the scope.
Can you get my business to the top of Google Maps?
No one can promise a Maps position. Google ranks local results mainly on relevance, distance and prominence, and distance depends on where each searcher is. We help you improve the factors you control, like categories, services, reviews and accurate details.
What is the difference between your consulting and Google Business Profile Optimization?
With consulting, you get our review and a written plan, and you make the changes. With Google Business Profile Optimization, our team does the one-time setup and clean-up for you. You can start with consulting and move to ongoing management later.
My profile was suspended. Can you help?
We can review the profile against Google’s guidelines, look for likely causes such as name or address issues, and explain what Google usually asks for when you request reinstatement. Google makes the final decision, so we cannot promise an outcome.
Do you work with service-area businesses that hide their address?
Yes. Many trades and home service businesses in Surrey serve customers at their homes and hide their address. We review your service area settings, categories and services so the profile reflects where and how you really work.
Free marketing analysis
Ready to get more leads in Surrey and beyond?
Tell us about your business and we’ll review how you show up in Google Search, Google Maps, ads, social media and AI answers — then show you where the opportunities are.
- (778) 488-5585
- contact@govividmarketing.com
- Vivid Marketing, 6678 152 St Unit 205, Surrey, BC V3S 3L4
- Monday–Friday, 8 a.m.–5 p.m.
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